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Exchanges and Returns Policy

 

Return and replacement of goods within 14 days

You can return goods purchased on the www.minalox.sk website without giving a reason within 14 days of receipt of the goods. The goods must be unused, in undamaged original packaging and with all the particulars that we have sent you together with the goods in the package. In the event that the goods or packaging are used or damaged, the complaint will not be approved.

 

Conditions for return and replacement

Pack the goods together with a copy of the proof of purchase in the original packaging and send them to the address Minalox, s.r.o., 1 May 2900/111, 901 01 Malacky. We recommend that you send the goods by registered mail. Do not send us the goods by cash on delivery, they will not be received. The total amount paid for the purchased goods will be returned to your account number within 48 hours, no later than 10 days from receipt.

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